Extension DialingTwo to Six digit dialing to reach other users within company (including between multiple locations). Call HoldPlace a caller on hold. This is usually accompanied by hold music or on hold message. Music On HoldAllow callers to listen to music or recorded message while on hold.
Ring GroupsCalls ring multiple phones until one of them is answered. VoicemailCreate personal or shared mailboxes for callers to leave messages. Call FowardingRe-direct calls to another extension or outside number. Three-Way CallingAllow three people to talk simultaneously.
Day / Night SettingsControl the callflow behavior based on seleceted times of the day.
Call WaitingA notification of an incoming call while the line is already in use. The current call may be put on hold to answer new incoming call.
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ConferencingAllow two or more people to talk in a private channel. IVR (Digital Receptionist / Auto-Attendant)Automated message that determines call routing based on caller input. Contact DirectoryCreate and store a list of contacts to easily find and dial their number. Distinctive RingtoneDesignate specific ringtones for contacts listed in the directory. Find Me / Follow Me (Hunt Group)Phones ring in defined order. If the first phone does not answer, the call is routed to the next phone in the callflow. Call ParkPlace a call on hold so that it may be retrieved from any location. Call TransferRelocate an existing call to a specified number or extension. Do Not DisturbSets the phone in a "quiet" state. Incoming calls ring to the next tier such as voicemail. |